Of the 4 generosities mentioned, where do you need to focus your effort now?

Generous with listening (affirm the change is good, listen to concerns)
Generous with relationships (release relational ties, create new ties)
Generous with network (connect the new leader with important people in your network)

Reflection – what action are you going to take in this area? Take time to note your action steps.

Listen, listen, listen. Ask “what ifs”. Ask John Nerman, what if. Ask bunda Hetty, what if. Ask amang Bremen, what if. Ask ibu Yuni, what if. Listen, listen, listen.

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