1. Reflect on the current listening practices of your organisation. Who are you listening to in your work? Are you prioritising the voices of the individuals you serve? If not, how can you shift your approach to ensure their perspectives are at the forefront?
We must remain focused on our deliverables and purpose, stay on track. We listen to our beneficiaries and staff.
2. How are you using the information you collect to shape the services you provide? Are you actively incorporating the insights gained from listening to the people you serve? Consider how you can better integrate their feedback into the decision-making processes of your organisation.
We can do much better in terms of asking questions, listening, and the absorbing that